Question 1

How do I access the guest discount?

Accepted Answer

Use the referral link provided in your welcome materials. The discount is applied automatically at checkout through Laundryheap.

Question 2

How fast is the turnaround?

Accepted Answer

Laundryheap typically returns your laundry within 24 hours of pickup, with same-day options available in most areas.

Question 3

What items can I send?

Accepted Answer

Everyday clothing, bedding, and delicates. Check the Laundryheap site for a full list of accepted items and any care restrictions.

Question 4

Do they pick up from my apartment?

Accepted Answer

Yes. Schedule a pickup directly through Laundryheap and they'll collect from your door and return everything to you.

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